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Underpin your university processes with smart technology to keep confidential information safe and improve transparency. Symplicity Advocate helps you transform your digital approach to enable an efficient and compliant student services provision. Ensure your staff and students feel fully supported throughout the process of reporting issues, arranging support, and receiving information via a simple and easy to use interface.
Through a whole of institution approach, staff can intervene and proactively support based on reliable information shared among only permitted users. With audit trails, GDPR compliance and robust cyber security, protect your university from legal and reputational issues while ensuring that key decision makers can source student cases at a moment’s notice.
Take advantage of robust reporting features that allow student support, wellbeing, conduct or complaints teams to create dashboards, deliver critical information to key stakeholders and identify trends. Build students of concern lists, connect data with broader business intelligence systems and visualise custom reports at the click of a button.
Use workflows that have been built in collaboration with hundreds of university wellbeing and conduct teams to reduce administrative tasks and spend more time 1-1 with your students. Symplicity Advocate is designed as a rules-engine with automated case routing, smart notifications, and in-built templates to refocus professional services time on building a safe and successful campus.
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