Loyola Chicago Prioritizes Student Conduct In The Wake of March Madness
Loyola University Chicago is a private American Catholic research university in Chicago, Illinois home to approximately 16,422 students. Loyola Chicago has been using Advocate by Symplicity since 2005.
Recognizing the Need for a Case Management System
Loyola Chicago University is one the first Advocate users having implemented the platform in 2005. The university was originally using Microsoft Access to manage and track student conduct cases and communications prior to switching to Advocate. The system had limited functionality and was inconvenient for the staff to use. More importantly, it did not allow the university to consolidate conduct issues, behavioral interventions, and Title IX concerns in one platform.
Handling Student Conduct at Loyola
Advocate by Symplicity has helped the Office of the Dean of Students (DOS) consolidate all behavioral concerns (BCT referrals), coordinated assistance, (CARE referrals), and academic performance matters (EAReferral) into one single platform. These cases are reported and tracked in Advocate, which allows the office to get a bird’s eye view of all issues related to students of concern. Title IX matters are also documented in Advocate but are tracked separately from BCT, CARE, and EAR cases. The detailed documentation allows the staff to fully understand how students are being supported through various outlets which can be traced back to student engagement and retention. By housing all student conduct data in Advocate, the school is also able to demonstrate compliance with all U.S federal regulations. The DOS releases a Student Development Annual Report where the department discloses are all the types of incidents reported and handled by their office. The annual report is shared publicly and with the Dean of Students to provide an insight into student life at the university.
The Effects of March Madness on the Student Experience
In March 2018, Loyola Chicago became the Cinderella of the NCAA men’s basketball tournament – making it to the Final Four despite being shut out of the conference tournament since 1985. The surprising victory by the Loyola Ramblers spurred a lot of excitement from students, alumni, and Chicagoans. Viewing parties followed by celebratory events overtook the campus during March Madness. Naturally, the Office of the Dean of Students relied on Advocate to track any alcohol and disorderly conduct incidents that incremented during these highly-spirited events. Even though the DOS did not uncover a substantial increase in alcohol-related incidents, it did open the question of whether there is a direct correlation between alcohol-related incidents and athletics, as well as their impact on student experience. The university plans to use Advocate moving forward to flag students with potential at-risk behavior and proactively handle student misconduct during highly engaging athletic events.